Tenant FAQs
Answers to your frequently asked questions
-
How old do you have to be to apply?
Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. -
Is the deposit refundable?
Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees. -
You have a property I want to rent. How do I apply?
Applications can typically be submitted online or in person. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required. -
How do I pay rent?
Rent payments can usually be made online through a tenant portal, by automatic bank transfer, or by check/money order, depending on the property’s payment options. -
I want to get a pet. What should I do?
Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions. -
My lease expiration is coming, and I want to move out. What should I do?
Most leases require written notice before moving out. Check your lease for the required notice period and submit your intent to vacate in writing by the deadline. -
Who is responsible for paying for repairs & maintenance requests?
The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.


